Effective Date:
June 18, 2024
Privacy Policy
NYS Essential Power Inc (“we”, “our”, or “us”), respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS/text communications.
By using our website or providing your personal information, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and any other information you voluntarily provide.
- Communication Preferences: Your opt-in/opt-out status for receiving SMS and email communications.
- Device Information: IP address, browser type, device identifiers, and other technical data from your visit.
- Usage Data: Information about how you interact with our website and services.
- How We Use Your Information
We use the information we collect for purposes including:
- To respond to your inquiries or service requests.
- To send you SMS/text messages and emails related to appointments, services, reminders, and promotional offers.
- To personalize your experience and improve our services.
- To comply with legal obligations or enforce our terms.
- SMS/Text Messaging Compliance
By providing your phone number and opting in (such as by submitting a form), you consent to receive SMS messages from NYS Essential Power Inc. These messages may include service updates, appointment reminders, or promotional content.
- Message Frequency: Varies by user.
- Message & Data Rates May Apply depending on your carrier.
- Opt-Out: You can reply STOP at any time to unsubscribe from future messages.
- Help: Reply HELP for more information or assistance.
We do not sell your phone number or SMS consent to third parties.
- Sharing Your Information
We do not sell, rent, or lease your personal information. We may share it with:
- Service Providers who assist in delivering services (e.g., SMS platforms, email providers).
- Legal Authorities when required by law or to protect our legal rights.
- Business Transfers in the event of a merger, sale, or other business restructuring.
All third-party service providers are required to maintain the confidentiality and security of your data.
- Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee absolute security.
- Your Choices and Rights
You have the right to:
- Opt out of marketing communications.
- Request access to or deletion of your personal data.
- Update or correct your information.
To exercise these rights, please contact us at chris@essentialpower.net or 631-213-9063.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children under 18. If we learn we have, we will delete it promptly.
- Updates to This Policy
We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. Your continued use of our services constitutes your agreement to the updated policy.
- Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
NYS Essential Power Inc
249 Trade Zone Drive, Ronkonkoma NY 11779